Modification of Policies
We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information to ensure your personal information is always kept safe.
When you place an order, submit your account information or participate in Rocky and James promotions or surveys, our site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Rocky and James will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. We understand and recognize that we must maintain and use customer information responsibly.
Please note: You are not required to submit any information to our site. However, without providing the requested information, you may be unable to access certain features of our site, including viewing our showroom, placing an order or logging into any other membership-related services.
Using Facebook as well as other connection methods, we may utilize your personal data to better your individual shopping experience. We take your privacy seriously and abide by all Facebook terms, policies and agreements. Your data is kept secure and no actions are taken on your behalf without prior permission.
Web data is collected to monitor user trends on our site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific site users. This data may be aggregated with similar data collected from other users to help us improve Rocky and James products, services and your overall shopping experience.
Information Sharing with Outside Parties
Rocky and James will never share, rent or sell your e-mail address for any reason. We do not share your personal information with third-party companies, though we may provide aggregate website statistics and related information to reputable third party vendors. This data will never include personal information. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.
Rocky and James takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the best, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect helps us better understand the interests of our audience in an ongoing effort to bring you improved service.
If you have questions or suggestions regarding our privacy standards please email INFO@ROCKYANDJAMES.COM